General Questions

Frequently
Asked Questions

Do still you have any questions
to know? Feel free to ask our experts here.

How long is the slime experience?

Typically, each experiment is 30-45 minutes long. Each experiment is self-guided by how you choose to spend your time exploring each slimey activity. We have Slime-ologist experts throughout the experience to walk you through most slime activities.

Who needs a ticket?

All guests ages 2+ and up will need a ticket. You can purchase a ticket online or in person at our store for general admission.

Can I buy tickets at the door?

We do sell tickets at the door and is based on space availability. We do recommend purchasing tickets online if you’re able to. We use the same ticket platform in person as we do online and cannot sell tickets for sold out times.

Can I reschedule my ticket?

Rescheduling tickets must be done 24 hours in advance of your scheduled time by selecting the reschedule your visit button on your confirmation email. Please reach out to us by email if you need to reschedule within 24hours of your visit for available times.